These appointments were canceled by our practice. For example, had new patients booking telehealth that were drug seeking. They want to charge for patients that cannot be seen by the practice. NOW Zocdoc wants to charge $40 for “patients” that can’t or won’t be confirmed. If I could not confirm, then I would cancel the appointment during this time/window and not be charged by Zocdoc. I had a time/window to confirm the patient/appointment. I had worked with ZocDoc in the past with Zocdoc when I paid $25.00 per booked patient. If you have any experience with ZocDoc or their services, please leave your reviews below. Reviews concerning other complaints or praise are welcome. Second, you cannot leave negative reviews citing an incorrect diagnosis, as ZocDoc does not have the ability to verify your review. However, while both positive and negative reviews are welcome on their website, there are a few issues that cannot be reviewed.įirst, you are not allowed to leave reviews that explain specific pricing issues, as that is generally a problem involving your specific insurance provider.

In addition, this company also has a feature they call ZocDoc Check In, which allows you to fill out all the necessary forms the doctor requires and to submit them online before your appointment.Īfter scheduling your appointment, if you determine that you have scheduling problems and need to cancel your appointment, you can do so by calling the office directly or through your ZocDoc account or the mobile app available for iPhone, Android, and Blackberry.Īfter you have completed the appointment you have made through their service, you can leave a review of the doctor online.

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